Non-Discrimination Notice

Effective June 27, 2026

Our commitment

Proxima Home Health Care, LLC complies with applicable federal and Pennsylvania civil rights laws. Proxima does not exclude, deny benefits to, or otherwise discriminate against a person on the basis of race, color, national origin, age, disability, sex, religion, ancestry, sexual orientation, gender identity, marital or familial status, veteran status, genetic information, or another status protected by applicable law.

Communication and accessibility assistance

When needed for effective communication and access to services, Proxima provides appropriate assistance without charge, which may include:

• Qualified interpreters and language assistance for people whose primary language is not English.
• Qualified sign-language interpreters and auxiliary aids for people with disabilities.
• Information in alternative formats such as large print, accessible electronic format, or another reasonable format.
• Reasonable modifications to policies and practices when required for equal access.

Requesting assistance

Tell your Proxima coordinator or contact the office if you need an interpreter, auxiliary aid, accessible format, or reasonable accommodation. Advance notice helps us arrange the appropriate service, but we will respond to urgent needs as promptly as possible.

Filing a grievance

If you believe Proxima failed to provide assistance or discriminated in another way, you may submit a grievance in person, by mail, phone, or email. Include your name, contact information, a description of what happened, and the resolution requested. Help is available to prepare a grievance.

External civil rights complaints

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the OCR Complaint Portal, by mail at 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697).

Equal employment opportunity

Proxima is an equal opportunity employer. Employment decisions are based on qualifications, business needs, performance, and other lawful factors. Applicants and employees may request reasonable accommodations for the application process or employment.

No retaliation

Proxima prohibits retaliation against anyone who requests assistance, raises a good-faith concern, participates in an investigation, or files a discrimination complaint.